INFORMATION
Male Wraps
Male dogs known to mark will wear male wraps while indoors for sanitation purposes. There will be a $3 charge per disposable wrap used or you can supply your own.
Reservation
In order to maintain a safe capacity, we require reservations for all services. There are three ways to request a reservation:
- Call us at 615.645.9931
- Text us at 855.647.4024
- Gingr for Pet Parents app
Reservations are requested and must be approved prior to drop-off
Cancellation Policy
Deposits are non-refundable for holidays, school breaks, & training.
Cancellation Fee of $50 will apply if less than 48hrs notice is provided for grooming and training.
Payment
We accept Cash, *Card, Check, or Zelle *There is a 3% Card Fee on all Cards on File or 2.75% if you present the card at check out (Zelle Payments are FREE and can be made to DOGVILLE37211@GMAIL.COM
Holidays
*Boarding during major holidays and spring/fall breaks will need a 50% non refundable deposit required to guarantee your spot. If no deposit is given, your spot WILL be moved to the waitlist. *On all major holidays there will be a $10 increase for boarding but only on actual holiday day per dog. *All daycare reservations will be waitlisted during holidays/school breaks
HOLIDAY SURCHARGE DATES:
Please note that an additional $10 holiday fee will be added to
Daycare and Boarding booked on the holidays listed below:
- New Year's Day
- MLK Jr Day
- Ash Wednesday
- Valentine's Day
- President's Day / Washington's Birthday
- St. Patrick's Day
- Easter
- Earth Day
- Father's Day
- Memorial Day
- Flag Day
- Veteran's Day
- Halloween
- Thanksgiving
- Christmas Eve
- Christmas Day
- New Year's Eve
- Mother's Day
- Labor Day
- Independence Day
- Juneteenth